Last Update: November 20, 2009
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE OR SUBMITTING ANY PERSONAL INFORMATION. BY USING THIS WEBSITE YOU ARE AGREEING TO THESE PRIVACY TERMS. IF YOU DO NOT AGREE, DO NOT USE THIS WEBSITE.
Commitment to Privacy
This site, www.quiltcreator.com (the "Site"), is owned by Quiltcreator.com LLC ("us", "we" or "our"). We are committed to respecting the privacy and security of the personal information of every individual who uses the Site. We will only process and use the data obtained through the Site for our own business purposes. This privacy policy ("Privacy Policy") outlines the information we will collect and how we will use that information, so that you may be informed about how we use your personal information and the choices you have regarding our use of, and your ability to review and change, your information.
Changes to Privacy Policy
Because of changes in Internet technology and practices, this Privacy Policy, and our security and other policies may change from time to time. Please consult this portion of the Site for important changes to the Privacy Policy as they occur. By using the Site after we post any changes to this Privacy Policy, you agree to accept those changes, whether or not you have reviewed them, and such acceptance shall be deemed legally conclusive. If at any time you choose not to accept the terms of this Privacy Policy, you should not use the Site, nor should you provide information about yourself or your business to us.
Collection of Non-Personally Identifiable Information
Like many websites, we automatically collect information about how visitors use our website. This information is not personally identifiable, and, in general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. Examples of this type of non-personally identifiable information include but are not limited to the frequency of your use of this Site and the route by which you choose to access it and your use of any hyperlinks available on this Site. We and our service providers, agents or advisors may process and use this data for purposes including but not limited to, planning Site development, assessing patterns of use, planning and assessing marketing initiatives by us. However, you will remain anonymous until you tell us who you are. Once you choose to give us your personal information, you are not anonymous to us. For more information, see "Cookies," "Collection of Personally Identifiable Information" and "Use of Information."
Collection of Personally Identifiable Information
When you access and/or use this Site, we or our service providers may obtain data concerning that access and use. We request information from you, which may include your name, address, telephone number, email address, gender, password and other identifying information (such as you mother's maiden name, city of birth, or pet name), and, when necessary for billing payment and credit card authorization purposes, your billing address and credit card information, when you:
We will not collect any personally identifiable information about you unless you provide it to us voluntarily. If you opt not to provide us with personally identifiable information, no material consequences will result, although services and products may be unavailable to you.
In order to better understand your preferences and better serve you, we may combine information that you give us online with data that is publicly available and data that we receive from other reputable sources. This data may include postal address updates and demographic data. We collect information about gift recipients to fulfill the gift purchase, respond to customer service inquiries and for analysis purposes only. All data combined and stored with online data is protected by this Privacy Policy. If you believe that any of your personal information collected by us is incorrect, or has been changed since your registration on the Site, please contact us via e-mail at customerservice@quiltcreator.com, explaining the correction or change and providing any relevant confirmation or reference number.
Using Information
We may store, process and use the information we collect in order to:
Sharing Information; Disclosure
To enable us to more efficiently provide the products and services you have requested from us, we may share your personal information with selected third parties who are acting on our behalf as our agents, suppliers, or providers. For example, they may handle our credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. Such third party service providers are provided only with such information as is necessary under the circumstances. Information provided to third parties is used only for the purposes stipulated and those third parties are subject to confidentiality obligations. We may also enhance or merge personally identifiable information with data obtained from third parties for any of the foregoing purposes.
From time to time, we may establish a business relationship with carefully selected persons or companies whom we consider reputable. In such cases, we may share and cross-reference information, including personally identifiable information, about you that will enable such persons and companies to contact you regarding products and services that may be of interest to you. If you prefer that we do not share any information with these companies, please contact us via e-mail at unsubscribe@quiltcreator.com. We may provide your information to our subsidiaries and affiliates, which may be outside the U.S. We may provide information to other companies for purposes such as reporting and marketing.
We may be required to disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property or safety. We may also share information with companies assisting in fraud protection or investigation. Nothing in the Privacy Policy shall be deemed to prohibit us from disclosing your identity or information if we are required to do so.
Cookies and Pixel Tags
When you view the Site, we might store some information on your computer in the form of a "cookie" or similar file. "Cookies" are small text files that are either used for the duration of a session ('session cookies'), or saved on a user's hard drive in order to identify that user the next time he/she logs on to the Site ('persistent cookies'). We may use 'session cookies' to identify registered users logging in to the Site. These cookies are deleted from the component's server soon after the session ends and are not collected or saved.
We use 'persistent cookies' to remember the items in your Shopping Cart, to recognize you when you return to the Site, to recognize your password if you have clicked on the "save password" check box on login, to enable you to use express checkout features, and to analyze visitor behavior.
Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that, such as by having your computer warn you each time a cookie is being sent or choosing to turn off all cookies. This can be done through your web browser settings and because each browser is different, you should look at your browser's "Help" menu to learn how to modify your cookie settings. If you do disable cookies from your browser you may not be able to access certain sections of the Site and this may make your experiences on the Site less efficient. However, you can still place orders over the phone by contacting our customer service number at 1-847-918-9930 ext. 224.
We may also use pixel tags, which are tiny graphic images, to help us analyze your online behavior. Pixel tags also will allow us to send you email in a format you can read and let us know when you have opened an email message from us.
We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our Sites and our services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We may also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our website and your interaction with our communications, including advertising. If you would like to opt-out of 3rd party companies collecting non-personally identifiable information during your visits, please contact us via e-mail at unsubscribe@quiltcreator.com.
Security
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above.
Unfortunately, no electronic data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we believe that we use reasonable measures to protect personal information, it cannot ensure or warrant the security of any information transmitted or otherwise provided to it or received from it. This is especially true for information that is transmitted via e-mail that is unprotected until it reaches our servers. Once a transmission is received, we use the measures set forth above to secure its servers.
Terminating Registrations and/or Removing or Modifying Your Information
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or would like to update or change your personal information or preferences, follow the instructions below.
Registration Information, Email and Other Subscriptions
To modify or delete entirely the information you have provided during registration, please login and update your profile.
To unsubscribe from an email, please follow the instructions in any email you receive. You can also contact us via e-mail at unsubscribe@quiltcreator.com. Be sure to include your first and last name and account email address in the "message" box.
SMS Messages
To unsubscribe from SMS messages, please follow the instructions in the SMS messages you receive.
Direct Mail
If you would like your name and address removed from our direct mailing list or if you would like to update your mailing information, you can phone us at 1-847-918-9930 ext. 224 Mon - Fri 9:00 AM – 5:00 PM or contact us via e-mail at customerservice@quiltcreator.com. Be sure to include your first and last name and mailing address in the "message" box.
Communications in Progress/Sales and Service Information
Please note, if you have unsubscribed from any of our communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
A Special Notice about Children
This Site is not intended for unsupervised use by persons under the age of 18, and children under the age of 13 may not sign up as registered users of this Site. If you are under 18, you must have your parent/guardian's permission to use this Site, and you should not submit any personal information to us without such permission. If parents believe their minor children have accessed this Site and provided their personally identifiable information, please contact us at customerservice@quiltcreator.com.
We do not knowingly collect personal information from children under the age of 13.
Other Sites
The Site may contain links to other websites. We are not responsible for the privacy practices employed by other websites. Users are encouraged to review the privacy policy of any website linked to from the Site.
Transfer of Business Assets
As we continue to develop our business, we might acquire or buy other businesses or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that we or substantially all of our assets are acquired, both personally identifiable and non-personally identifiable user and customer information will be one of the transferred assets.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue by contacting us at customerservice@quiltcreator.com.
Terms and Conditions
Please also visit our Terms and Conditions section that explains other terms governing the use of the Site.
Third Party Hosting
We contract with a third party to maintain and host the Site. Therefore, any information you submit, including personal information, will be placed and stored on a computer server maintained by this third-party host. The third party has agreed to implement technology and security features and strict policy guidelines to safeguard the privacy of your personal information from unauthorized access or improper use.